Comments on: Sprint PCS Chat Customer Service Experience

By: Robert Eddy

Robert Eddy — Tue, 03 Feb 2009 19:53:23 +0000

I just wanted to say what a good job Josh wv812124 did for me and can’t believe it is so hard to do. He was good, this is bad.

By: Dianne King

Dianne King — Wed, 21 Jan 2009 21:02:31 +0000

I had a wonderful experience this morning with agent Crystle, Session ID 4827230, and Sprint chat. I have a speech impediment which made the chat experience a little more meaningful. She was patient, explained the steps well, and contacted the porting dept., there was a little wait there, but she kept me informed throughout the process. Great experience, and great chatting with you Crystle,I am ready to join the Revolution!

By: novine

novine — Wed, 21 Jan 2009 18:01:09 +0000

this is the second time i used sprint chat, i’d gotten great exp with it. i really satisfied with their help…it was the quick way to solve any problem with my sprint cellphone and wireless. morning is the best time to chat coz in the evening too many customers tried to used this service…thanks venitta.

By: j.falkowski

j.falkowski — Tue, 13 Jan 2009 02:19:33 +0000

Kristen M was a GREAT help with helping me with my account.She is a PLUS to Sprint. Thanks again Kristin

By: Manuel Garcia

Manuel Garcia — Mon, 29 Dec 2008 23:53:25 +0000

I’ve always had excellent service with sprint. These people are trying their damnest to try and help customers, just as long as they don’t have customer service dept in some foreign country that I can barely understand. If you want a perfect service, buy a line from heaven

By: JIM HENDERSON

JIM HENDERSON — Wed, 24 Dec 2008 17:24:44 +0000

As always Sprint Customer Service is G R E A T ! Sharde answered all my questions and was very helpful, thank you.

By: Wendi

Wendi — Sat, 29 Nov 2008 00:49:24 +0000

My customer service rep was excellent. Thanks Nicholas E.

By: Robert Glover

Robert Glover — Thu, 06 Nov 2008 22:56:36 +0000

I am glad to be associated with a professional organization that is NOT afraid to post all messages; the good the bad and the ugly. Mark H. take care…you are a champion in my book. Robert

By: Robert Glover

Robert Glover — Thu, 06 Nov 2008 22:53:10 +0000

Mark H. was professional, polite and took care of my problems. Please give him a raise. Robert

By: paul

paul — Thu, 23 Oct 2008 02:44:25 +0000

The person who helped me was very helpful and nice. She helped me activate my phone fast and easily. Thank you.

By: Michelle

Michelle — Tue, 09 Sep 2008 12:24:58 +0000

LMAO!!!! I Love this blog, I bet Raleigh could make good money running a How to Handle Pipo seminar….

By: Jen

Jen — Mon, 01 Sep 2008 18:33:54 +0000

See now I think that was actually pretty entertaining. But then again, I pitty anyone that has to talk to me on the phone because I spend all day listening to morons explain how stupid & clueless they are. …I mean providing customer service, mainly to people who work for The Home Dept.

Maybe one day your phone will be okay. You don’t actually need it to work right anyway, do you?

By: Tristan Pipo

Tristan Pipo — Mon, 11 Aug 2008 21:15:43 +0000

Mud. Thanks for your comment. I am not getting charged for roaming. I just didn’t like the fact my phone has been in roaming for weeks now. I don’t care for a replacement of the phone. Either fix it or let me go at this point =).

I didn’t know I was a slut. But I guess that would be a good thing in some cases.

By: Mud

Mud — Sun, 10 Aug 2008 00:55:53 +0000

Wow you’re such a bitch. I hope you continue getting roaming services and be charged like hell for it. And sprint’s not going to replace your phone you broke yourself so just go ahead and cancel. Sprint don’t need sluts like you

By: Junniper

Junniper — Mon, 04 Aug 2008 02:43:51 +0000

Oh my god, this story is hysterical to me. It reminds me of the time I was dealing with the netzero lady!

By: Raleigh

Raleigh — Fri, 01 Aug 2008 18:00:09 +0000

Poor Arthur can’t handle Tristan. I should give him lessons.

By: Eric Strand

Eric Strand — Wed, 30 Jul 2008 00:17:23 +0000

Hi, Great Blog. I am starting a site to publish company customer service numbers. Take look
http://customerservicenumbers.com/