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Saturday, April 15, 2006

Sprint Rant Time

Okay I started Sprint PCS on a Sanyo 8100 service March 14th 2004. I cancled my account March 14th 2006 when my contract was up. Ported my number over to T-Mobile. I get a lot of.

"T-Mobile Sucks!"
"Tristan is Gay" (Wait that has nothing to do with this)
"GSM can go to Hell. CDMA all the way"

So here are my reasons for making the switch. They had a phone that I wanted that would sync with iSync on my Powerbook. They have unlocked bluetooth. Cheaper Interweb and more minutes. So I currently have 1000 anytime mins, unlimited nights and weekends at 9pm ( I do miss the 7pm I had with sprint though), Internet, 400 Text Messages (I really do not like text messages but some people will only communicate this way. *cough * Tara *cough*. Your lucky I like you and text messages are 10cents coming or going and It was $4.99 for 400 so heck of a deal). For roughly $40 cheaper then my $78-83 Sprint Monthly Bill.

Wanted to save money and sync with my laptop were the primary reason. Plus I haven't gotten any shit from T-Mobile they have been awesome as hell to deal with. Plus there is a hot chick who works at the store and she answered all my questions even the ones I ask to test people like voltage on USB and Bluetooth communication. For knowing that she is forever a hot geeky chick.

So I paid off my sprint bill in Feb. I wanted to cancel before my next bill so they set that up. I was an idiot and used 411 right before the close and had to pay like $6 for that call because of taxes and crap for 411.

So it's been a month my loyal 8100 sits hooked up to the charger just doing nothing all day long. I still need to move some #'s over just laziness and a dead laptop have stopped me.

So I wake up and check my new e-mail and I have a bill from sprint for $6.05 due by May 10th 2006. WTF I haven't been able to do anything with that phone since March 14th 2006. So I called up Sprint this morning and they wanted my Sprint PCS phone # so I typed in my old # and they said it wasn't in the system. So I couldn't talk to anyone unless I have a sprint #. So I went the activiation route and had them transfer me to billing. I was a little irate and was fully prepared to rip someone a new one.

So I call up and get what sounds like a pissed off black woman who hates her job but is faking to be pleasant. Last time i got a nice dude named Jeff from New Mexico. He took care of everything and was willing to do everything to get me to stay. But I was the typical Taurus and wanted laptop sync which none of the Sprint Phones offered.

So here is how the conversation went.

Woman: "Hello, How can I help you?"
Me: "Hi I closed my account with you guys in March and I am still getting a bill for $6.05 every month. I would like to find out why and get it taken care of"
W: "Well Sir, Our system is currently down and I cannot help you with that"
M: (slight pause) "Well how long our your systems down?"
W: "A few hours sir"
M: "Well then why even answer the phone?"
W: "I was told to answer the phones"
M: "You mut really love your job if your going to take crap like this all day long"
W: "Thank you for calling sprint and always you can blah blah your bill at blah"

Now I have to think is doing all this bickering worth $6.05 to me? Not so much but it's the principal of the thing. I have to call JVC over a matter of $43.26 for a repair that wasn't covered by my warranty because it was conisdered maintiance. That really sets me off. Company's are out there trying to fuck us $6-$43 at a time. That adds up after a while from people who just pay and forget about the problem.

Well I am going to stand up and stomp out the opression. I think most places you can walk into will do anything to shut you up if you are truly pissed off. Just to get you out of the store so you are not going to tarnish your image.

I have had one run in with t-mobile and they resolved the issue of $2.20 after about 4 mins of talking to sexy geeky chick.

Now that I wrote this. I don't really feel like anything is accomplished. Maybe a funny tale. Though most angry people can be funny and it drives them crazy. Like has your boyfriend or girlfriend over been so pissed off about something and then they do something stupid out of anger and it's just funny. Even though when you are the one who is pissed off it totally sucks. But couple days later you should laugh about it. Life isn't so bad that you should get so angry over nothing.

I was pissed off one day from a situation and then was out playing with the garden hose in the yard when I was like 13 and my stepdad crawled up on the roof and drenched me with a bucket of water. It was like icing on the cake of anger back then. But now we all laugh about it.

You have to be strong enough to just sit back and realize that 10 minutes from now you can't change what happened. You just have to move on with life. Laugh about it.

"He who laughs last, laughs best" -Quote

2 Comments:

Jon said...

Sprint offers phones that sync. They're called smartphones. Treo 650 fo life (aka until the new one).

4/16/2006 10:39 PM  
Tristan Pipo said...

I didn't want to drop all that cash on a phone though. Though from my tests with the Sprint Power Vision Internet I really enjoyed that compared to the T-Zones EDGE of T-Mobile. I was really impressed when Marty was streaming family guy episodes to that Slim Samsung Phone.

My major complaint is that I can't connect to gMail on the TMobileWeb. But I am only in for a 1 year contract to that works out for me. If Sprint makes a phone that will sync with iSync that is just a normal phone nothing "Smart" or if Apple releases a phone that works with Sprint I am all for it.

You windows people make me nervous ;-).

4/17/2006 12:02 AM  

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