I have been trying to come up with a new design for the website. Update the look and feel a bit. But everything I look at or try or modify just does not have the same feel as this design it’s rather homey to me. But I am open to input and ideas what would you like to see in a new design of the site?
Ugh my Sprint Phone has been driving me up the wall and the customer service experience has been even worse. I usually resort to the chat method since it seems to be faster then waiting for 30-60 minutes in their hold queue dealing with everyone else that is frustrated with them.
I have the Sprint Motorola Q. It has been a decent phone up until recently. About a week ago the phone has been in “Roaming Service” and it is rather annoying with my phone in roam. So I jumped on a Sprint Chat Session and these were the results.
1:57:13 PM System System
Connected to sprint-ap1.cnxchat.com
1:57:13 PM System System
Session ID: 2859609
1:57:19 PM System System
Please hold and the next available agent will be with you shortly.
1:57:34 PM System System
Arthur has joined this session!
1:57:34 PM System System
Connected with Arthur
1:57:34 PM Agent Arthur
Thank you for contacting Sprint. My name is Arthur. How may I assist you today?
1:57:49 PM Customer Tristan Pipo
Hey Arthur! I have an issue with my phone.
1:58:04 PM Agent Arthur
what is the issue.
1:58:23 PM Customer Tristan Pipo
I would say about a week ago my phone went into Roaming. I look at the screen and it says “Roaming Service”
1:58:46 PM Customer Tristan Pipo
It can still make calls and so forth but I can’t surf the internet or check my e-mail.
1:59:02 PM Agent Arthur
One moment please.
1:59:25 PM Customer Tristan Pipo
I tried to dial the *2 to call Sprint and I keep getting sent to a message that says “Welcome to Verizon Wireless, That is not an available number” or something like that
1:59:58 PM Customer Tristan Pipo
I tried going into Settings > Phone Settings > Network and it’s set to “Sprint Only”
2:00:25 PM Customer Tristan Pipo
I have tried to reboot the phone multiple times.
2:00:43 PM Customer Tristan Pipo
Take the battery out for a while and put it back in and power it back on. Still no issue.
2:00:44 PM Agent Arthur
allow me to get some technical support for you.
2:01:02 PM Customer Tristan Pipo
I have tried to update the software on the phone via the Motorola Updater and that didn’t appear to fix the issue.
2:01:50 PM Customer Tristan Pipo
I have no issues leaving it in “Roaming Service”
2:02:48 PM Customer Tristan Pipo
I just don’t want to get flagged for data access in roaming or phone roaming even though I get free Roaming
2:05:39 PM Agent Arthur
Do not fret you will not be charged for that.
2:06:40 PM Customer Tristan Pipo
That’s good
2:07:10 PM Customer Tristan Pipo
Well I guess I could just leave it in Roam then
2:07:10 PM Agent Arthur
Thank you for contacting Sprint. Our goal is to make your chat experience a great one. There will be a survey after this chat that you may fill out to advise us of how we are doing. Please disable all popup blockers before this chat session ends to ensure you are afforded the opportunity to participate. Should you have any additional feedback or comments you would like to provide regarding your chat or chat agent, please send us an email at: sprint.customerappreciation@connextions.com. If you would like a copy of this transcript please press either the print button at the bottom of this session or the copy button to copy/paste into the word processing program of your choice.
2:07:38 PM Customer Tristan Pipo
Why did you just send a bunch of spam onto the screen?
2:08:16 PM Agent Arthur
the towers are being worked on
2:08:43 PM Customer Tristan Pipo
You sent a bunch of spam to the screen because towers are being worked on?
2:09:26 PM Agent Arthur
We did not send it
2:09:35 PM Agent Arthur
It is being de scrambled.
2:10:08 PM Customer Tristan Pipo
We being “Sprint” did not send the flood of text on the screen on a chat help line that they are hosting or paying somebody to host?
2:10:19 PM Customer Tristan Pipo
When it appears to be coming from your name on the chat session?
2:10:42 PM Customer Tristan Pipo
What’s the Sprint customer # because the *2 isn’t working while it’s in Roam
2:11:17 PM Agent Arthur
Sir it is coming through us as an error we are working to fix that .
2:12:26 PM Customer Tristan Pipo
So why did you just say you are not sending it when now you are saying that it is your fault and you are working on fixing that?
2:13:07 PM Agent Arthur
Whether it is our fault or not we are claiming responsibility to rectify the situation for you.
2:13:12 PM Agent Arthur
So we are claiming it.
2:13:31 PM Customer Tristan Pipo
Okay then.
2:13:50 PM Agent Arthur
Thank you for contacting Sprint. Our goal is to make your chat experience a great one. There will be a survey after this chat that you may fill out to advise us of how we are doing. Please disable all popup blockers before this chat session ends to ensure you are afforded the opportunity to participate. Should you have any additional feedback or comments you would like to provide regarding your chat or chat agent, please send us an email at: sprint.customerappreciation@connextions.com. If you would like a copy of this transcript please press either the print button at the bottom of this session or the copy button to copy/paste into the word processing program of your choice.
2:13:55 PM Customer Tristan Pipo
So work is being done on the towers in my area and that is why my phone has been in Roaming Mode for a week?
2:14:07 PM Agent Arthur
Yes sir
2:14:52 PM Agent Arthur
It sometimes gets to be a problem it is not always that all goes well sometimes we have issues .
2:16:29 PM Customer Tristan Pipo
Then why is it the gentelmen in the cubicle right next to me has a Sprint Phone a Sprint Katana or whatever has perfect service and has never had this issue and mine had perfect service up until last Tuesday?
2:18:53 PM Agent Arthur
It just happens sometimes we are working things out.
2:19:23 PM Customer Tristan Pipo
What is the customer service number since *2 does not work while in roaming
2:20:48 PM Agent Arthur
*2 for customer service.
2:21:07 PM Customer Tristan Pipo
I have said twice now *2 does not work while in roaming.
2:21:24 PM Customer Tristan Pipo
What is the 800 or 888 or 877 number to get in touch with Sprint Customer Service.
2:22:28 PM Agent Arthur
888-211-4727
2:23:04 PM Customer Tristan Pipo
Why couldn’t you have given that to me when I asked the first or second time?
2:23:28 PM Agent Arthur
i apologize here it is.
2:25:48 PM Customer Tristan Pipo
Ok
2:25:56 PM Agent Arthur
Thank you for contacting Sprint. Our goal is to make your chat experience a great one. There will be a survey after this chat that you may fill out to advise us of how we are doing. Please disable all popup blockers before this chat session ends to ensure you are afforded the opportunity to participate. Should you have any additional feedback or comments you would like to provide regarding your chat or chat agent, please send us an email at: sprint.customerappreciation@connextions.com. If you would like a copy of this transcript please press either the print button at the bottom of this session or the copy button to copy/paste into the word processing program of your choice.
2:26:01 PM System System
Arthur has left this session!
2:26:02 PM System System
The session has ended!
Type your comments in the box below and click send.
Send
You are on a secure connection with a Sprint Chat Agent
Copy Print Exit
The session has ended!
Session ID: 2859609
Question40
Pick one of the following options:
OK Cancel
It’s interesting to think that in September I will have been blogging for 5 years and have 1,000 blogs under my belt.
Blogged from an iPhone
Just got the wordpress app for my iPhone thought I would try to write a blog post. This seems better for short form but it works. Hope life is treating everyone well miss hearing from everyone. Trying to update twitted more and keep contact by emailing people now that I am a proper mobile device. Keep in touch.
Well I guess the time had to come soon enough. I now own the Wii, XBOX 360 and Playstation 3. I first made my jump back into consoles back when the Wii was released. I waited from 9pm until 7am in front of a Target in Silverdale that cold November day. Everyone said they would stop by with food and coffee and not a person took the time to show up. Not that I am still bitter or anything about that. But the Wii sits there most days not being used. More of a toy that people always ask about and want to play when they come visit.
The Wii Games that I have currently.
WiiFit isn’t mine it’s Raleighs but all the same she enjoys it. It’s rather gimicky but no real fun games to play and the lack of online play that is actually useful or fun is perhaps my number one gripe with the console. It seems to be a good lure for women. They actually enjoy the system. So I guess I keep it around for that reason. When Raleigh had a Rock Band party a few months ago they seemed to enjoy the Wii more then Rock Band.
Then I picked up the XBOX 360 Elite in May of 2007. This has been the greatest console I have ever owned to date. They rape you on accessories for the console. I had to pickup an extra controller $60 and the Wireless Adapter $90. I also picked up the ill fated HD DVD Drive addon. Now while HD DVD looks beautiful and I thought it would be the winning format I sadly failed in that arena. I have that white drive mocking me every single fucking day. “You spent $200 on me” I look to the right in the DVD case and see The Matrix Trilogy another $100 HD DVD Mockery. Planet Earth HD DVD$70 mockery. Heroes Season 1 HD DVD another $80 mockery. I picked up the Ocean’s 11,12,13 gift set on HD DVD from Amazon for $27 which I thought was a steal at the time. So I have a small but respectable HD DVD collection. I feel like I am the kid on the block that had the Dreamcast. Awesome at the time but quick to die and easily forgotten. I love my XBOX 360 even when I had to send it in for repairs when it quit reading discs all together. Had to pay $100 to renew my warranty for a year and to get it repaired which took 3 weeks.
During this three week social experiment I was going a bit nutty. My thumbs were not getting used as often as I would have liked. Raleigh was going crazy with me not having my video game fix. So after a week or two of not having the XBOX I just break down and buy the Playstation 3. I picked up the Metal Gear Solid pack.
80GB Playstation 3 + Metal Gear Solid 4 + Rumble Controller for $499.
What I was intending to do was pickup the 40GB PS3 for $399 and MGS4 for $60 and the new Rumble Controller for $55 but in the end the bundle was the better deal. The cool thing is that it also plays Blu-Ray discs. Which is generally all around awesome so I can keep up with the next generation format. Most people are thinking “Whatever” in fact I think that is all that Raleigh thinks about my toys. I think that whatever keeps me busy and not bothering her she is happy.
I guess I really have nothing to say. I own all of the current generation gaming platforms.
I have a hard time finding a reason to say “I’m bored” other then I ordered Batman Begins on Blu Ray from Amazon and it’s taking longer then expected to arrive. I hope all is well with everyone else.
My next blog post will probably be about how Sprint is annoying me. It’s currently in the works. This post is kinda like Seinfeld. Nothing was said. A few gripes and we are now more enchriched upon reading this.
Go check out
The Website is Down for the full video.
So true to life it’s comical.
Also RSS feeds have all been redirected to appear as if I am inflating my actual readers.
So today came some really good news. The old domain name for the site that I retired became available so I picked it back up again. This site has been through a few changes. Here are the former pages as follows.
So 2005 came about and I let siriusdude.com expire and fall into the pits of the internet. Some spam site took it over and the domain was just left to sit there. I got a notice saying some e-mail was unable to deliver to siriusdude.com which had me wondering WTF mate! So I went to see what was up with the domain. It was available so I picked it up again and now back to an all good domain happy family. I feel so complete right now.
Hey TristanPipo.com readers! I have been rather slack on updating the blog and because of this readership and hits have gone down. Which is understandable so I am going to work on being a better poster. Pretty much every personal blog that I have ever seen does this every now and then. I used to have aspirations to be a professional blogger. But I didn’t really have the market. Most professional bloggers seem to be well connected in the industry or be females. Being female and having boobs seems to be the number one factor in getting readers. You will instantly attract a great deal of men leaving stupid comments in the hopes that they might be the lucky one that will get to see you naked. But odds are they will meet some other dude who knows very little about their digital life and therefor will not brag about how they got to nail such a female blogger. But as with all my blogs we have found ourself on another tangent. Odd but you would think I am somewhat bitter when I could really care less.
I am writing this at 12:43am Sunday May 25th 2008. When it just so happens that I turned 25 on May 20th. It sometimes has been brought to my attention that 1/3 of my life is now over. Which can be a bit daunting to some. I have never been a real fan of birthdays. For some reason I find myself setting lower and lower expectations every year and find myself getting shafted by things not even making those expectations. Lets see last year I had a dinner at the casino buffet and got some coin and a Wok Accessory Kit. A few days later for another dinner I got ditched at a restaurant by my now current girlfriend. But at least one of those things worked out in the end.
I have been told by some that I have a witty style for writing and that most things I say take a turn on the blunt side and come around for an interesting bit of comedy. But for some reason lately I have been feeling a little down about myself. I would really like to get going back to the gym again. But now with my friends being scattered all around the area I find myself facing the wall of working out solo. Which has never really been my ideal situation. I would prefer to push myself harder and generally require a spotter and like someone that has the same workout ethic that I do. I miss going 5 days a week.
So I am sitting here at my computer desk and I look over at my other monitor stand and see a $1 bill in a wooden custom built frame. That was the first dollar I had ever made working on computers. I fixed a guys computer that was running mega slow. Deleted a whole bunch of software. Ran a virus scan and fixed all his shortcuts since they were all copies of copies. I made $51 dollars for that and that $1 is still in a frame to remind me that it all started from $1.
But it’s rather late and the comedy is just not flowing this evening. I don’t have anything witty to say at the moment. I miss updating the world on myself. You come here to read about me and what’s new. Do you have anything you would like to know? What aspect of my site keeps you coming back hoping for an update? I would really like to know.
Much Happiness and Love to All the Readers. I will be talking to you all soon.
-Tristan Pipo
Hello everyone I updated Wordpress the blogging engine behind my site to version 2.5. I must say the new interface is rather sleek and I can’t wait to try out all of the new features. I have been working on a redesign of the site and that should be completed when I find some free time.
I haven’t had much time nor desire to bust out my laptop and login and update the world on my life. Once I get life into a balance I will be back to updating and my normal self. I hope everyone has been well. My contact information has not changed.
But been kinda odd going from a 2 bedroom with a roommate to a 2 bedroom 2 bath with a girlfriend. Odd having rules and things being expected of me. Mostly things that were not a problem before are now a problem. Like WTF it wasn’t a problem before and now it is. Oh well there is always a learning experience.
Cheers!
I log into myspace and I scrolled down the screen among the billions of other useless links I get an image of people with to much time on their hands. I guess I can see how other people waste precious life. At least I know I can sleep at night knowing how well Queen Josephine knows Melissa. Actually I won’t since I didn’t click on the link. Some people don’t pick up on sarcasm well. I would also note that every single person on that list right there has a vagina. Not one of those people has a penis.
At least it doesn’t annoy my blackberry with useless e-mail forwards.
You are currently browsing the TristanPipo.com weblog archives for the 'Tech' category.
Proudly powered by WordPress.
Comments(3)